Product Updates

On this page, you'll find information about many of the new features we’ve rolled out to make Recurly an even better platform for managing your subscription business. We may also note minor fixes and updates here, as well as smaller changes to the API and Recurly.js.

For a comprehensive list of updates, please visit our Changelog


May 14, 2018

New Subscription History Export

Gain key insights into subscriber behavior with exportable subscription history data, including plan, quantity and add-on changes. Learn more

May 10, 2018

New Workflows for Billing Scenarios Involving Credits and Refunds

Accurately invoice upgrades, downgrades, credits and refunds with Recurly’s new Credit Invoices to deliver a seamless customer experience and streamline finance processes. Learn more

May 4, 2018

Enhanced Renewal Reminder Email Templates

Enhancements to our Renewal Reminder email templates, including the ability to configure the number of days prior to the renewal they are sent, new templates for expired credit cards and SEPA payment method, now provide you with more options when reminding subscribers of upcoming renewals. Learn more

April 27, 2018

Introducing the Ability to Pause Subscriptions

Decrease voluntary churn and avoid reacquisition costs by providing subscribers the flexibility to pause upcoming subscription renewals instead of cancelling the subscription. Learn more

April 6, 2018

Introducing Multilingual Emails

Deliver a streamlined customer experience and improve engagement by communicating with customers in their preferred language. Learn more

February 23, 2018

Introducing Multiple Shipping Addresses Per Invoice

Allow customers to specify different shipping addresses for recurring and one-time items on an invoice and tax them according to each address. Learn more

February 15, 2018

Enhance Security and Streamline Employee Login with Single Sign-On

Recurly’s integration with Okta’s Single Sign-On service allows businesses to secure access to their customers’ sensitive data in Recurly and provide employees with an easier login experience. Learn more

February 9, 2018

Recover Revenue More Effectively by Customizing Dunning Email Templates

Create different email messages for each step in the dunning cycle to communicate a sense of urgency to your customers about updating payment information and preventing the subscription from being cancelled. Learn more

January 29, 2018

Introducing The Ability to Send Test Emails

You can now preview emails by sending test emails to yourself before sending them to customers. Learn more

January 12, 2018

Optimize Payment Forms and Improve Conversion with Enhanced Recurly.js Hosted Fields

Deliver a seamless and secure payment experience on desktop and mobile by easily integrating the single iFrame fields in to your checkout form. Give your customers the flexibility to scan credit cards with their mobile device's camera or import saved card information from external form fills such as iCloud Keychain, Google Wallet, and LastPass. Learn more